CANCELLATION POLICY All cancellations must be received in writing.
Marura Tours & Safaris Ltd reserve the right to charge for financial penalties, fees, and losses incurred as a result of cancellation. Marura Tours & Safaris Ltd will advise at the time of booking whether additional financial penalties, fees and losses will be applicable to your specific itinerary as a result of cancellation.CLAIMS AND REFUNDS:
Refunds are not made for any missed services, except for verifiable exonerating circumstances. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program. Any adjustment considered will be based on the actual price of the services involved. Adjustments will not be made for unused sightseeing trips or meals. Marura Tours & Safaris Ltd will not accept any liability for any claims that are not received within 30 days of the termination of your program.