Passports and Visas
You are required to ensure that your passport and travel documentation is in order and that you have obtained the necessary visas for your journey. Should you require assistance on this matter we will be pleased to make recommendations.
International and Domestic air bookingsReconfirmation of flight bookings is the responsibility of the traveler. As tour arrangements may be booked to connect with international and domestic air flights it is your responsibility to keep us updated as to your flight times and numbers.
Travel InsuranceIt is a condition of booking one of our tours that the traveler is adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of the client.
Amendments to confirmed arrangementsMarura Safaris offers its clients customized packages of land and / or air services using various suppliers. The price of your travel arrangements is subject to the possibility of changes and surcharges beyond our control and may occur in connection with governmental action, currency exchange rate fluctuation and increases in suppliers’ prices.
While Marura Safaris will use its best endeavors to provide all tours as confirmed, reasonable changes in the itinerary may be made without notice if deemed necessary or advisable by our experienced staff.
ResponsibilityMarura Safaris acts only as a coordinator for all passengers with respect to services provided by underlying operators, including hotels, lodges, restaurants, road transport providers, professional guides, air charter services, boating, rafting, kayaking, bush walking, trekking and climbing activities. . All bookings with Marura Safaris are therefore subject to the limitations of liability imposed by the underlying operators involved in the trip.
Payment of a deposit will indicate an acceptance of these booking conditions by the passenger/client